Lifetime Warranty

NEXTORCH guarantees our products against defects in workmanship and materials. Under our warranty, we commit to replace or repair, at our discretion, any NEXTORCH product or part thereof which, upon inspection at our facility, is found to be defective. This service is provided at no charge for both parts and labor, subject to the specific warranty periods outlined below.

Warranty Coverage

Our warranty coverage varies by product category:

All Lights: 10-Year Warranty

All Batons: 10-Year Warranty

All Tools (multi-tools, tactical pen, etc.): 10-Year Warranty

Distraction Devices: 2-Year Warranty

Rechargeable batteries, Holster, Remote Pressure Switch, Mount: 2-Year Warranty

Tactical Belt & bag: 1-Year Warranty

Non-rechargeable batteries, Clip, Headband, Lanyard, etc.: No Warranty

Exclusions and Service Process

  • This warranty excludes regular wear and tear aspects such as lamp burnout, switch malfunctions, or depleted batteries.
  • Damage from improper use, neglect, battery damage, use of non-NEXTORCH batteries or accessories, and unauthorized modifications or repairs.

If your product is within the warranty period: Please fill out the form below to initiate your warranty claim.

If your product is out of warranty: Email us at info@nextorch.com to inquire about fee-based repair options.

We will assess out-of-warranty products on a case-by-case basis to determine if they qualify for such repair services.

For any additional questions about our warranty policy or repair services, please contact our customer service team.

Warranty Disclaimer

The above warranty is exclusive, and to the extent permitted by applicable laws, shall be in lieu of all other warranties, express or implied, including, without limitation, any warranty of merchantability or fitness for a particular use or purpose.

NEXTORCH disclaims any and all liability for product malfunctions, physical injuries, or property damage that results in a whole, or in part, from the criminal, negligent, or improper use of the product, or from modifications or alterations thereto.

In no event shall NEXTORCH be held liable for any incidental, special, or consequential damages relating to the purchase, use, or performance of any NEXTORCH product.